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You need to install the Samsung ADB Driver. You can install these by installing Kies (they are going to be installed automatically), otherwise you can download and install the driving force here – it says it’s for the Galaxy S2, but it should work for all Samsung devices. Once installed, you’ll got to reboot your computer, then connect your device. If that also doesn’t work, enter your device manager and delete any unknown devices, or devices with question marks next to them (highlight them, and press the delete key). You should then be ready to see the device by using the adb devices command.
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ADB (Android Debug Bridge Utility) on the opposite hand can control your device over USB employing a computer. You will be ready to copy files back and forth, install and uninstall apps, run shell commands, and debugging various issues.
Once installed, you’ll got to reboot your computer, then connect your device. If that also doesn’t work, enter your device manager and delete any unknown devices, or devices with question marks next to them (highlight them, and press the delete key).
Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month.